Thursday, July 28, 2011

Sometimes it pays to be nice!

Dear Melissa,

Thank you for sharing your kind comments with us.  It is always wonderful to hear from our consumers when they have a positive experience to share with us!  I am so happy to learn that your daughter enjoyed using the Crayola(R) Glow Chalk Maker.  Our company receives hundreds of letters and e-mails each week.  Most are inquiries for product information.  Few people take the time to write and share their thoughts and experiences with us.

We appreciate your contact and are sending a complimentary coloring poster and Crayola cents off product coupon.  You can expect to receive it in approximately 12 business days.

If additional assistance is needed, you may reach us by telephone at (800) 272-9652 weekdays between 9 AM and 4 PM Eastern Time or e-mail by visiting Crayola.com.

Best wishes for a colorful future, Melissa!

Colorfully yours,

Christine Simonetta
Consumer Affairs Representative
CRAYOLA

1 comment:

Rob and Marseille said...

my sister told me she's been doing this for products she loves & getting tons of coupons from it.